Privacy Policy

1. Introduction

Welcome to Trend Property. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services, specifically through our WhatsApp communication channels and Facebook-integrated applications.

2. Data Controller

The entity responsible for processing your data under this policy is Trend Property (hereinafter "we", "us", or "our"), represented by Victor Pomchenko.

3. Information We Collect

We may collect and process the following types of personal information via our contact forms and communication bots:

• Contact Information: Name, email address, and phone number.
• Property Preferences: Budget, preferred location, property type, and investment goals.
• Communication Data: History of messages sent via WhatsApp or email, including automated responses processed by our Facebook-integrated services.
• Technical Data: IP address, browser type, and usage patterns collected via essential cookies.

4. Purpose of Data Processing

We process your data for the following specific purposes:

• To provide personalized real estate advisory services.
• To facilitate direct communication via WhatsApp for property inquiries and updates.
• To manage our newsletter and market updates (only with your explicit consent).
• To verify our application status with the Meta/Facebook platform for secure messaging.

5. WhatsApp and Facebook Integration

By interacting with our WhatsApp widgets or automated messaging services, you acknowledge that your data may be processed via the Meta Business Platform. We strictly adhere to the Meta Developer Policy and only use your phone number for providing the real estate information you requested. We do not sell or share your contact info with third-party advertisers.

6. Legal Basis for Processing

In accordance with GDPR (General Data Protection Regulation) and Spanish data laws, we process data based on:

• Consent: When you voluntarily fill out a form or start a chat.
• Contractual Necessity: To provide the services you specifically requested.
• Legitimate Interest: To ensure the security and functionality of our web services.

7. Data Retention and Rights

We retain your data only for as long as necessary to fulfill the requested service. You have the right to access, rectify, or request the deletion of your personal data at any time by contacting us at viktorpomchenko@gmail.com.